How instant issuance and mobile technology can create a better member experience

Posted by Cyndie Martini on August 17, 2017 at 1:55 PM

Credit unions pride themselves on superior customer service and excellent relationships with their members. To uphold this reputation, credit unions must continue to focus on member convenience and security.

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Topics: Instant Issue

Members want instant issue

Posted by Cyndie Martini on August 2, 2016 at 10:30 AM

When debit, credit and pre-paid cards first made their mark on consumer spending habits, there was typically a several-day wait period before a person actually received his or her card. Financial institutions have worked to reduce that wait time, and now consumers have grown to expect their card to be ready immediately after applying for or requesting it.

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Topics: Credit Cards, Debit, Prepaid, ATM, Instant Issue

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